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Context Help

If you lose your way inside our Control Panel, the first thing you should do is push the Help button, which is present on each page. A pop-up menu will appear. It contains comprehensive information about all the operations that you can carry out on the given page. Each pop-up menu appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of instructional videos clarifying how to work with our web hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you need, take a peek at our comprehensive FAQ section, which contains questions asked by real persons and provides real solutions. We constantly "revamp" our Frequently Asked Questions database with new Q&A's in order to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ section either, you can touch base with our excellent team of technical support engineers available 24/7 and ready to assist you with any query. Each support ticket you send will be answered in less than sixty minutes (the average trouble ticket response time is about 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 297981

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com